Automated Meter Reading


  • It is difficult to accurately measure precise Water and Gas usage using he traditional manual meter reading process.
  • Meters are often located in areas that are difficult to reach and/or hazardous.
  • The meter reader job is very difficult and as a result, staff turnover is extremely high.
  • As a result, Gas and Water bills are often estimated.


  • To improve service and reduce cost, the City is implementing an automated meter reading system (AMR) that connects through the cellular WiFi network.
  • This system seamlessly connects residential and business meters to the City's central computer billing and monitoring system.
  • This system enables the City to accurately read meters every month, day, or hour.
  • The system could automatically detect irregular usage rates caused by excessive water or gas leakage.
  • Consumers can access detailed usage and comparison reports through online accounts.